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Nicole Roberts

Confessions of a Recovering Control Freak

I’ve mentioned before I’m very Type-A.  I’ve also spent over half of my career being an HR Department of One.  This allowed me to hone my problem-solving skills, but it also honed my nature of being a complete control freak.

Now, when you are an HR Department of One, and everything is resting on your shoulders, there is a certain amount of control freak(ness) that is required, right?  How else are you going to ensure that everyone was paid, all benefits are accurate, candidates have all been communicated with, etc, etc, etc.?

Beware the drug that is control.

Following changes in my organization, my responsibilities began to change, and I had to begin to loosen my grip on the day to day, focusing more on supporting those that got things done – whether they did it in the same manner I used to or not.  I mean, it worked for me, just do it the way I used to do it.  Right?  I couldn’t be more wrong.

At first, my training was primarily “here you go, this is how I have always done it.”  If something was missed, I was convinced it was because it hadn’t been done the way I had explained, demonstrated, created a step-by-step guide with screenshots and video (yes, I did).  I’m sure you’re cringing reading this right now, and looking back at it, I am, too.

I would love to say that I made a complete 180, and that I had a new outlook on empowering my team rather than controlling them and checking on everything they did.  I do have that outlook.  I didn’t change overnight.  It’s a struggle, but I can tell you that I know that to be a better leader, I have to let them figure things out for themselves, try new ways of doing things, and even fail.  After all, failure is feedback, right?

I want to be a better leader.  In order to do that, I have to make changes in my behavior to be better for them.  I want to inspire others to be better leaders and develop my team into the kind of leaders that will have book acknowledgements dedicated to them.  I’ve been very fortunate in my career thus far to have worked with some of the most inspiring, engaging, supportive, motivating people.  It’s my hope to be that for someone else.  I just have to remember that the only thing or person I can control is me.

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